Returns and Exchanges

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Returns and Exchanges

We generally accept 7 days return on all products, unless specifically mentioned on the product page. Products can also be exchanged or store credits can be issued. Customized products cannot be returned or exchanged.

Product Issues: If you receive a damaged or defective product, it’s essential to let us know within 7 days of receipt. We’re committed to ensuring your satisfaction and will either exchange the product or provide store credits for the equivalent amount.

Exchange Policy:

If you receive a damaged or defective item, you are eligible for an exchange. To initiate this, simply contact us via phone, Whatsapp, or Email using the contact details provided below. Ensure you pack the item securely so that it doesn’t get damaged during transit. Follow the instructions shared with you by our representative.

We adhere to the following policies:

  • Notification Time: Please notify the company within 7 days of receipt if you receive a damaged/defective product. We might request you to share a snapshot at

  • Product Condition: All items for exchange must be unused and returned with original packaging and tags in place.

  • Shipping Charges: Shipping charges are non-refundable. If you choose to self-ship the products, they should be dispatched promptly after the exchange request is raised.

  • Item Inspection: Any item received by us that doesn’t meet the conditions mentioned will be returned to the customer at their expense. Store credits will not be issued in such cases.

  • Self-shipped Items: For all self-shipped exchanges, please use a reliable courier service. In situations where reverse pick-up may not apply, customers can self-ship items to Upon quality check, an amount of up to Rs. 500 will be reimbursed to the customer’s account as store credit to cover shipping costs.

  • Customized Products: Items made specifically to your requirements will not be eligible for exchange.

Exchange Address:

Shobhi (A unit of BestOfBharat)
Hotel Backpackers Nest, Near R.S Towers
Golden Temple Road, Amritsar, Punjab
India 143008

Contact Details:
Phone support: +91 9888 949 987
Whatsapp support: +91 9888 949 987

While we hope every purchase brings you joy, we understand that issues can arise and are here to help make it right.

Customers we have served

Free Shipping

for orders over ₹ 2000

15 Days Exchange

If you get a damaged products, we exchange it for you.

Handmade in India

All products are made by Artisans in India, using ethically sourced materials.

1 Year Warranty

We stand by our products. Everything on the store comes with 1 year iron clad exchange warranty.

Order by Phone

8222-888-278 (9 AM to 7 PM)

Business Sales

@2023 – © All Rights Reserved. Shobhi is a unit of BestOfBharat